AI Product Vera who provides HR help desk support

VERA-HR HELPDESK

Vera is an artificial intelligence powered virtual agent created to partner with HR teams.

By taking on repetitive tasks, managing processes end-to-end, and being the first point of contact for employee inquiries, Vera helps you lower HR costs and improve employee experience all around.

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Vera, HR help desk support making employee onboarding effective

STREAMLINING EMPLOYEE ONBOARDING

Vera comes ready to work with key skills so she can help your team make new employee onboarding more effective.

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STARTING AHEAD OF THE CURVE

Vera’s existing HR knowledge base and ability to quickly learn information specific to your company means she is ready to handle incoming employee questions from day one.

Skilled in HR Tasks

Vera is skilled in handling common HR tasks related to workforce planning, recruiting, L&D, Performance Management, Total Compensation Management, Benefits, Life events, Operational atsks – W4, I9 and several others

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ALWAYS THERE

As with all of our Virtual People, Vera is available 24/7, infinitely scalable, engaged in continuous machine learning and fully auditable.

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VERA IN ACTION

Want to see more of Vera at work? Contact us to schedule a live demo

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HANDLING REPETITIVE TASKS AND MANAGING COMPLEX PROCESSES TO KEEP YOUR PEOPLE HAPPY

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FREES YOUR HUMAN TEAM TO FOCUS ON MORE VALUE ADDED WORK

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ENSURES CAPACITY IS ALWAYS AVAILABLE TO HANDLE PEAK EMPLOYEE SUPPORT TIMES

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MAKES PAPERWORK USER FRIENDLY

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ELIMINATES REPEATED DATA ENTRY AND DUPLICATE FORM COMPLETION

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KEEPS THE ORGANIZATION IN COMPLIANCE WITH POLICIES

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COMPLIANCE WITH POLICIES HOLDS DOWN YOUR DEVELOPMENT COSTS THROUGH ONGOING SKILLS DEVELOPMENT AND RELEASES

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ALREADY TRAINED WITH THE SKILLS YOU NEED

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EMPLOYEE
ONBOARDING

  • Send offers
  • Background check
  • eVerify
  • W4
  • eSign all needed paperwork
  • Payroll and benefits
  • Day 1 productivity
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L1 EMPLOYEE
SUPPORT

  • Answer all common HR questions about policy and process
  • Support life events – marriage, maternity, accidents etc
  • Handle common tasks like W4, I-9 updates.Get personalized information about leave, pay & comp and other areas
  • Get human help from appropriate HR team member
  • Track and manage SLA of helping the employees