It is paramount for Credit unions/ Banks to be approachable, accessible and easy to work with in a 24 by 7 model. Potential or existing members/customers want to explore and learn about products and services appropriate for them, learn about the rates etc.
Actionable Science can help.
Our front office virtual agents ( Bots) can provide information about products.
Help pin-point the customer need.
Perform customized calculations
Draw projections and bring in a human agent for next level of conversation.
Engage potential customers/members in conversations, educate and handhold them in their buying process – and passing on mature leads to sales team, live agents or CRM.
Help your growth plans and create ease of use for your members by leveraging Actionable Science’s product.
Focus on employees
Employees are one of the most important resources that you have. The question is – how do we make them more productive and focused on solving business, execution and customer problems instead of trying to get help to be productive. An integrated employee helpdesk driven by Artificial intelligence can change the employee support paradigm. Imagine asking any question or reporting an issue on either your laptop or mobile, and getting it answered/ticket created in a total time of 10 to 20 seconds! Your issue might be related to HR, IT Helpdesk, Finance or facilities. Now you can focus back on your work. Our family of Virtual agents ( bots) will work together with human teams to help you. Want to know more? Reach out to us for a demo or presentation.