SOLUTION
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End-to-End Assistance for
Enterprise Support Teams

Our Virtual People are digital agents who come ready to work, powered by the latest in AI technologies and pre-trained with basic, entry level skills for their functional roles. They can do everything you expect from an optimized service desk, including tracking tickets and seamlessly partnering with your human teams.

Overview and flow of AI Products James and Vera for human IT and HR team.

MEET OUR TEAM

AI Product Megan who provides customer service
Megan

Customer Support

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AI Product Vera who provides HR support
Vera

HR Support

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AI Product James who provides IT support
James

IT Support

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AI Product Emma who provides Employee Help Desk Support
Emma

Employee Help Desk

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BETTER EXPERIENCE
Blue Team IconFOR USERS

  • Personalized Support
  • User friendly, intuitive interactions
  • High service levels even at peak times

SERVICE DESK
Blue Team IconTEAMS

  • Assistance accessing company knowledge base
  • Elimination of repetitive tasks
  • Seamless sharing of case information for escalations
  • Empowered to focus on high touch, complex needs

BENEFITS
Blue Team IconPOTENTIAL OUTCOMES

  • Benefit Icon, white in color indicating productivity & compliance

    Boost support staff productivity by 15-30%

  • Benefit Icon, white in color indicating productivity & compliance

    Ensure compliance with security,privacy and procurement policies

  • Benefit Icon, white in color indicating reduction in cost & self service

    Reduce ticket cost by 90%

  • Benefit Icon, white in color indicating reduction in cost & self service

    Increase self service adoptation

  • Benefit Icon, white in color depicting elimination of repetitive tasks and increase in satisfaction

    Eliminate/automate repetitive tasks by 50%

  • Benefit Icon, white in color depicting elimination of repetitive tasks and increase in satisfaction

    Drive user and employee satisfaction scores

  • Benefit Icon, white in color depicting improved service level

    Improve service level SLA performance

CLIENT
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