Scalable AI Platform
Cognitive Automation Platform That Scales With Your Needs
Three levels of automation to get you started immediately while being ready to handle the most complex problems.
Get started instantly with Emma. Unlock the siloed, tribal knowledge in your organization. Create one destination for employees to get answers about process, policy, and help resources
Routine task automation
Automate routine tasks quickly and easily. James, Vera and Megan come pre-built with skills to handle dozens of common tasks like password resets, W-4 updates.
Custom process automation
Create automated processes by developing custom skills. Harness our Virtual People’s inbuilt AI, BPM, and RPA capabilities through our platform.
End-to-End Assistance for
Enterprise Support Teams
Our Virtual People are cognitive agents who come ready to handle user needs from intake to action. Powered by the latest in AI and Cognitive Automation technologies, they are designed to TALK-THINK-ACT.
TALK-Better user communication through specialized NLU
THINK-Personalized interactions through continuous machine learning
ACT-More efﬁcient business process execution using RPA
- Personalized Support
- User friendly, intuitive interactions
- High service levels even at peak times
- Assistance accessing company knowledge base
- Elimination of repetitive tasks
- Seamless sharing of case information for escalations
- Empowered to focus on high touch, complex needs
Boost support staff productivity by 15-30%
Ensure compliance with security,privacy and procurement policies
Reduce ticket cost by 90%
Increase self service adoptation
Eliminate/automate repetitive tasks by 50%
Drive user and employee satisfaction scores
Improve service level SLA performance
“Adding Vera to our team has signiﬁcantly streamlined and improved our new employee onboarding process. We’re converting candidates to employees more quickly and the experience is much improved for all involved.”CEO, Fast Growing Staffing Firm
We're converting candidates to employee more quickly.
“James has helped reduce our IT Helpdesk cost by nearly 30% - and the savings are still growing. We have also seen a significant improvement in our peak hour SLA” SVP Infrastructure, Leading Industrials Company."SVP Infrastructure, Leading Industrials Company
James has helped reduce our IT Helpdesk cost by nearly 30%
“Since we have launched Megan we are able to focus our customer service on more complex customer issues rather than being bogged down with simple tasks. Seamless transition to humans when needed helps keep our customers happy.”VP Customer Service, International Retailer
Seamless transition to humans when needed helps keep our customers happy